Account
Delete your account
You can ask us to delete your MyFoodMap account and the personal data attached to it. You do not need the app installed to make the request.
How to request deletion
Email admin@myfoodmap.com.au with the subject Delete my account.
Send it from the email address you use to sign in to MyFoodMap. We use that address to confirm the request is yours, so a request sent from a different address will get a verification email before anything is deleted.
If you signed in with Facebook, Instagram or TikTok, use the email address attached to that account and tell us which service you used.
How long it takes
We confirm your request by email and complete the deletion within 30 days. Deletion is permanent and cannot be undone — your saved places, ratings and friends cannot be restored afterwards, even if you sign up again with the same address.
What is permanently deleted
- Your name, handle and profile photo
- Saved places and saves
- Places you marked as visited
- Ratings you left (affected venue averages are recalculated without them)
- Friends, friend requests, follows and blocks
- Shares, conversations and messages you sent
- Invites you sent and invites you redeemed
- Connected Instagram, TikTok and Facebook sign-in identities
- Connected social sources used to import posts
- Registered devices and push notification tokens
- Your analytics and in-app activity history
What is kept
We keep an anonymised record of the account itself. Your email address is replaced with a meaningless placeholder and every field listed above is erased, so the record no longer identifies you. We keep it because other people's data can refer to your account — a report someone filed, for example — and removing the record outright would corrupt those references.
Venue content is not personal data and stays on the map. Restaurants, cafés and their details are not removed when an account is deleted.
Crash and diagnostic reports are held by our error monitoring provider under its own retention schedule and are not linked to your profile once the account is deleted.
We may also keep records where the law requires it, for example to meet tax or fraud-prevention obligations. Those records are kept only for as long as that obligation lasts.
Venue and administrator accounts
Accounts used to manage a Featured venue, and administrator accounts, cannot be deleted through this process because they are tied to a business listing and its billing history. Email admin@myfoodmap.com.au and we will work out what needs to happen to the listing first.
Questions
Our privacy page explains what the website collects. For anything else, reach us on admin@myfoodmap.com.au.